Engaging Adults Through Programming

October 20, 2015

Understanding your community is at the heart and soul of your library’s services. This webinar features the journey of King County Library System and San Francisco Public Library, and how they made rich, meaningful connections within their communities to understand needs and develop powerful partnerships to deliver adult programs that make a positive community impact.


  1. How to gather meaningful insights on adults’ needs and interests
  2. Ways to translate needs into engaging programs
  3. How to get creative about developing partnerships with local resources & experts
  4. Improve planning & processes to attain your goals


Julie Brand Acteson

Julie Brand Acteson

King County Library System (KCLS) is a network of 48 community libraries surrounding Seattle, WA and is one of the busiest public library systems in the nation. Julie has 22+ years of experience in communications, including branding, marketing, PR and media relations. Since joining KCLS in 2000, Julie has directed KCLS re-branding and strategic communication efforts. Under her leadership, KCLS communications focus on demonstrating the value of KCLS, resulting in a remarkable track record of community engagement and support. Currently, in addition to leading KCLS communications and marketing, Julie oversees KCLS’ adult programming efforts.
Hope Levy

Hope Levy

Hope has over 20 years experience as a lifelong learning specialist. She specializes in developing and delivering brain fitness programs in memory and mental fitness and mental aerobics. Hope is also an expert in the following adult programming topics: health and wellness, life review, encore career search strategies, transitioning into retirement and work-life balance. She promotes her passion for lifelong learning through her work with organizations that serve baby boomers and older adults. Hope creates learning programs for older adult communities, community organizations and educational institutions such as City College San Francisco, where she was the acting chair of the Older Adults Department. She also provides consulting services through her company, There’s Always Hope, for non-profits, public and private sector organizations. Hope holds a Master's in Education and a Master's in Gerontology from San Francisco State University.


Angie Schoeneck

Angie Schoeneck

Growth Strategy Manager at Demco, Inc.
Angie is the Growth Strategy Manager at Demco. She focuses on the evolving needs and trends in education and library environments, their patrons and communities, and translating these into relevant products and services. She has an extensive background in new product development, product management and business process improvement.