How do you deepen patron engagement with the library and draw connections to other areas of your collection, services or programming? Read the latest ideas.
Borrow ideas from retailers’ visual merchandising playbooks to help your book displays gain more visibility, attract patrons and increase circulation.
San José Public Library learned that customer experiences and wayfinding go hand in hand during their district-wide building and renovation project. Ruth Barefoot, Library Consultant, demonstrates the strategies and lessons learned in the journey to improve library service models.