How well is your library meeting patrons where they are and understanding customer needs? Read this ALA session recap to check yourself.
About Randy Maxey
As Director of Sales for Demco Software (Boopsie and Evanced Solutions), Randy helps libraries look at their unique situations and determine solutions to better serve their patrons. Previously, Randy spent the past 7 years traveling North America and meeting with public library personnel as the Manager of Sales and Outreach for NoveList, a division of EBSCO. Randy also held a number of roles in the world of banking. In all of his positions, he took pride in listening to and assessing customers’ needs and providing solutions.