The majority of patrons (69%) engage with your library via a mobile device, so what are the best practices for providing an easy user experience? Join a panel of librarians and library technology experts as they share their experiences with library apps and mobile technology trends.
About Diane Cowen
A 17 year veteran of SCPL, Diane has served in various capacities, including circulation, reference and teen programming. She has been the Branch Manager of both the Garfield Park and Branciforte Branch Libraries and served in the SCPL IT Department in support of the webmaster. In her current role she works closely with IT in managing the Virtual Branch and the implementation of the library’s digital initiatives and services. She is also responsible for the library’s social media presence and serves on the Marketing Team in various capacities, including graphic design.